News & Stories
Announcements, product updates and the stories of customers and communities we serve. Items on this page are illustrative and published for demonstration purposes.
Product releases, service updates and company announcements, newest first. Every item below is illustrative content for this demonstration platform.
Behind every account is a person with a goal. These stories — fictional, but drawn from the everyday situations our products are built for — show what banking confidence looks like in practice.
Journalists can reach the communications team through the Support section of the app. We aim to respond to media inquiries within one business day.
A milestone celebrated across our branches and digital channels — reflecting decades of helping customers buy homes, grow businesses and plan for the future. The anniversary is marked with community events and customer stories throughout the fall.
Customers can now lock or unlock any card in a single tap from the dashboard, with fraud alerts and spending controls arriving alongside it. The update rolls out to all digital customers this month.
The redesigned insights view groups spending automatically, tracks budgets by category and highlights unusual activity — helping customers catch subscription creep and surprise charges before they land.
Following a record year of workshop demand, the program reaches forty additional schools this fall, covering budgeting, credit and fraud awareness for students aged 14 to 18.
An independent accessibility review praised the app's contrast standards, screen-reader support and reduced-motion options — outcomes of a multi-year inclusive design program.
Human-backed support expands to early mornings and weekends, with dispute tracking available in-app so every claim has a visible status from submission to resolution.
Customers can now create named savings goals and let everyday purchases round up to the nearest dollar, with the difference moved to savings automatically. Early testers saved an average of $41 a month.
Transfers between financial institutions now settle in seconds rather than hours for most everyday payments, following a months-long rollout of upgraded payment rails across the platform.
Staff contributed over 21,000 volunteer hours last year — from tax-preparation clinics to coastal clean-ups — as the paid volunteer-day program entered its fifth year.
Real-time notifications for unusual card activity now arrive within seconds of a flagged transaction, with one-tap confirmation or freeze directly from the alert.
A new year-in-review experience summarizes spending by category, recurring subscriptions and savings growth — helping customers start the new year with a clear picture of their finances.
Story
When the Fentons opened their first savings account in 2012, the goal was modest: put something aside every payday. Fourteen years of automatic contributions — and a lot of patience — turned into a down payment this spring.
Story
What began as a weekend food truck now serves three locations and employs eighteen people. Along the way, our business banking team helped the owners finance equipment, manage seasonal cash flow and build the credit history that made growth possible.
Story
After arriving with two suitcases, one of our employees remembered exactly how disorienting a first bank account could be. Her onboarding checklist became the template for the newcomer program that now helps thousands each year.
See the banking experience for yourself — accounts, cards, payments and more.